The registration is not ready. The Waiting on column says why:
This team asks a coach to check each registration before the club official does. The registration waits until a coach selects Endorse. If a coach does not act, you can select Endorse in the three dots menu instead.
Each team has its own setting. To change it, edit the team and choose under Who approves registrations. If you choose Secretary approves alone, registrations that wait for a coach come to you at once.
You cannot approve the registration until the family pays this season's fee, unless the fee schedule is pay as you go. The status shows Awaiting payment until then.
Select Registrations in the menu, then FA Club Portal entry. Select Open beside the player. The page shows the photo and the proof of identity. It lists the players who are ready for you.
In the registration queue, the three dots menu on a row also has Download photo and Download proof of identity.
You get one zip file. Each file has the name of the player and their date of birth, for example Smith_Jack_14-03-2015.jpg. A proof of identity ends in _ID. Upload each file to the player on the FA Club Portal.
Use FA Club Portal entry. When you select Tick off, Sideline records that the player is registered on the FA Club Portal, with the date and your name. The player's record shows it under FA Club Portal.
If you confirmed the registration from the queue, open the player in Players and select Mark as registered on the FA Club Portal.
Sideline skips games in the past, games with no date yet, and games between two other clubs. A game is skipped as another club's game when neither team name contains your club's name. It tells you how many it skipped.
FA Full-Time shows 07:00 for a game with no kickoff time yet. Sideline treats that as not set and shows Time TBC. When the league sets a real time, import the page again.
A postponed or void game that is not in Sideline is not added. A game you already have is listed under In Sideline but no longer on Full-Time, so you decide what to do.
Yes. Sideline does not add a game twice. It changes the kickoff time of a game you have not put on a pitch, and it tells you about the others.
Sideline says so and imports nothing. Save the page again from FA Full-Time. A page that says "Attention Required" is a "check your browser" page, not your fixtures. Open the fixtures page, wait for it to load, and save it again.
The installed app keeps its own sign-in, separate from your browser. Sign in once in the app. If you sign out in your browser, you stay signed in to the app.
On an iPhone, use the Share button as above. On an Android phone, use the three dots menu in Chrome as above.
Touch and hold the Sideline icon, then choose the option to remove it. Your account and your club's information are not deleted.
Select Sign in at the top of the first screen. You come back to the same page after you sign in. You can then pick your child from a list, so you type less.
From Register your child
Sideline sends your answers to the club only after you follow the link in the email, and it keeps them for 3 days. If you close the page before you select Submit registration, open the registration link again and start again. If you close it after that, open the email and select the link. If you cannot find the email, look in your spam folder.
From Register your child
The club calls them if it cannot reach you. If you choose Parent or guardian, Sideline emails them an invitation to set up their own account. They get the same access as you, including your child's medical details. If you choose Emergency contact only, they see nothing online.
From Register your child
Your child's coaches use the health answers to keep your child safe. Only the club's welfare officers see the safeguarding answer.
From Register your child
You pay one payment at the end of the registration. It can include:
The Direct Debit then takes each monthly payment on the 1st. The Plan screen shows the amounts and the date of the first Direct Debit payment.
From Register your child
Yes. Register one child at a time. Open the registration link again for each child.
From Register your child
A season is the stretch of time your teams play and parents sign up for, for example 2026/27, 1 August to 31 May. Fees, teams and registrations all belong to a season. Most clubs pick the shared season. Name your own only for something with different dates, for example a summer league.
Yes. Each workbook adds new records. It cannot change a team, league or fee that already exists. If a row uses a name that is already in use, the check page tells you.
Add the coach to the Officials tab with the same email address, or ask them to join your club first. Then check the file again.
Undo the whole set-up from the result page or from Recent bulk changes. Sideline keeps anything that is already in use. You can also change any single record on its own screen.
A new club must finish the first five steps of the setup wizard first. Only an owner can use Sideline until then. Ask an owner of your club to finish the set-up.
FA Full-Time is where leagues publish fixtures, results and tables. Sideline matches your fixtures on FA Full-Time by the team names and your club's name. If a name is different, the fixtures for that team do not match.
Keep the dates the wizard shows, for example 1 September to 31 May. Sideline does not start the season on the day you set up.
Yes. Choose Add this fee again on the Fees step for each extra fee, for example one payment for the season and monthly subs. A parent picks one of them. A registration fee is a separate one-off fee with This is a registration fee, paid on top of the plan they pick ticked. Parents do not pick it. They pay it when they register, on top of their plan.
A team opens to parents when it has an affiliation number and a head coach who has registered. Add what is missing on the team, and the team opens.